Let’s Talk About Your Event
Tell us about your event and we’ll walk you through pricing, payout options, and the tools that fit your setup. No commitment required.
Looking for help with an order or event? The form on this page is for organizers and partner inquiries. If you have a question about a ticket you bought, our support team can help at support@bigtickets.com.
Send Us a Message
Fill out the form below and a member of our team will reach out within one business day.
Why Event Organizers Choose Us
What we’ll cover on the call
A typical conversation runs 15 to 20 minutes and includes:
- Your event setup. What you’re running, ticket volume, timeline, and what’s working or not.
- Pricing for your event size. Walk through fees, payouts, and where the math lands for your situation.
- Specific tools that fit. Whether scanning, waitlists, affiliate tracking, or reporting matter for your event.
- Honest answers. If we’re not the right fit, we’ll say so and point you toward someone better.
Call Us
Headquarters
Atlanta, GAContact FAQ
Common questions about getting started with Big Tickets.
Our team typically responds within one business day. If you provide a phone number, we’ll often follow up the same day during business hours. For urgent questions, you can call us at 888-318-2752 or email support@bigtickets.com.
There are no setup fees, no subscriptions, and no monthly platform fees. It costs nothing to create your account and set up your event. Fees apply only when you sell paid tickets, and free tickets are always free.
We specialize in festivals, fairs, concerts, conferences, and attractions. Our platform handles single-day, multi-day, timed entry, reserved seating, and season pass events.
Yes. We offer personalized demos where we walk through the platform based on your specific event needs. Request a demo to share a few details about your event and we’ll set up a tailored walkthrough.
Yes. For high-volume events, we offer customized pricing, flexible payout schedules, and advanced support options. Every client gets client success team access regardless of event size. Use the form on this page to share details and we’ll be in touch.
Existing customers can reach our support team at support.bigtickets.com, by emailing support@bigtickets.com, or by calling 888-318-2752.
Our Clients
Trusted by festivals, fairs, and live events across the country
From major festivals to community fairs, organizers rely on Big Tickets year after year.
